Invent ERP is indeed the first ERP solution to easily integrate POS machine transactions in real-time, ensuring smooth synchronization with your POS systems.
Technical Support and Business-Inquiries Tickets can be submitted by users in seconds with ease, allowing customers to specify the subject, describe the issue, and attach files for clearer explanation.
View all technical and inquiry-based support ticket related details from the dashboard such as ticket status, ticket subjects, and monthly tickets in the form of diagrams and charts to easily grasp the needed information within Invent ERP Software.
Online Chat options are available for immediate assistance in resolving customer issues, with users receiving direct email notifications for updates within Invent ERP.
Invent ERP’s Technical Support Feature ensures you never miss a case ticket. Track the status of each case—open, closed, or resolved—with ease and clarity.
The efficient, user-friendly built-in ticketing system within Invent, combined with strong support features, will enhance performance and allow you to quickly resolve any issues that come up.
With Invent ERP: All ticket details are precisely logged, with clear visibility of open, closed, resolved, and on-hold statuses, ensuring easy management of the entire ticket lifecycle.